Hanalyx LLC Privacy Policy

Effective Date: September 14, 2025

Introduction

At Hanalyx LLC ("Hanalyx," "we," "our," or "us"), we are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy explains our data practices when you use our website, products, and services.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us, including:

• Contact information (name, email address, phone number, business name)
• Account information when you create an account
• Communication preferences
• Information you provide when requesting services or support
• Consent forms and service agreements
• Payment information (processed securely through third-party processors)

Information We Collect Automatically

When you visit our website or use our services, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Technical information (cookies, web beacons, server logs)
• Location data (general geographic location based on IP address)

Information from Third Parties

We may receive information about you from:

• Business partners and service providers
• Public databases and directories
• Social media platforms (if you choose to connect your accounts)
• Marketing and analytics providers

How We Use Your Information

We use your personal information for the following purposes:

Service Delivery

• Providing cybersecurity, compliance, and technology services
• Processing transactions and managing accounts
• Customizing services to meet your specific needs
• Providing customer support and technical assistance

Communication

• Responding to inquiries and requests
• Sending service-related notifications
• Providing updates about our services (with your consent)
• Marketing communications (where permitted by law)

Business Operations

• Improving our website and services
• Analyzing usage patterns and trends
• Conducting research and development
• Maintaining security and preventing fraud

Legal and Compliance

• Complying with legal obligations
• Protecting our rights and interests
• Enforcing our terms of service
• Responding to legal process

How We Share Your Information

We may share your personal information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in delivering our services, including cloud hosting providers, payment processors, analytics providers, and communication platforms. These providers are bound by confidentiality agreements and are only authorized to use your information as necessary to provide services to us.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal process or government requests
• Protect the rights, property, or safety of Hanalyx, our users, or others
• Investigate and prevent fraud or security issues
• Enforce our terms of service

Consent

We may share your information with your explicit consent or at your direction, such as when you authorize us to access third-party systems as part of our services.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication systems
• Regular security assessments and updates
• Employee training on data protection
• Secure development practices

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods vary based on the type of information and the purpose for which it was collected.

Your Rights and Choices

Access and Correction

You have the right to access and update your personal information. You can do this by contacting us or, where applicable, through your account settings.

Data Deletion

You may request deletion of your personal information, subject to certain exceptions such as legal requirements or legitimate business interests.

Marketing Communications

You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

Cookies and Tracking

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this policy and applicable law.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@hanalyx.com

Additional Rights for Certain Jurisdictions

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information.

European Union Residents

If you are in the European Union, you may have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability, the right to object to processing, and the right to lodge a complaint with a supervisory authority.